LAST UPDATED OCTOBER 21st, 2025

Introduction

This page Privacy Policy or Policy provides our policies and procedures for collecting, using and disclosing your information and outlines the security measures we have put in place to protect the information that you store using CrevoPartners, LLC. “CrevoPartners” services, including the services made available through this website, and any other software or services offered by CrevoPartners in connection with such services the Services. By using these Services, you consent to the collection, transfer, processing, storage, disclosure and other uses of your information described in this Privacy Policy.

This Policy is designed to comply with applicable privacy laws including the Privacy Act 1988 Cth and the Australian Privacy Principles APPs, the California Consumer Privacy Act CCPA where applicable to California residents, the General Data Protection Regulation GDPR for EU and UK residents, and relevant United States federal and state laws such as the CAN SPAM Act and the Children’s Online Privacy Protection Act COPPA.

Scope and who this policy covers

This Policy applies to visitors, customers, authorized users, administrators, and any individual who accesses or uses the Services on behalf of a business or organization. It also applies to information we collect offline, for example when you speak with our team or correspond by email.

What information does CrevoPartners collect and store

Personal Information

When expressing an interest in obtaining additional information about the Services or registering to use the Services, CrevoPartners requires you to provide personal contact information such as your name, company name, address, phone number, and email address your Personal Contact Information. When purchasing the Services, CrevoPartners also requires financial and billing information such as billing name and address, credit card number or token, and the number of employees within the organization that will be using the Services Billing Information. Where required by law or for fraud prevention we may request identity verification information such as an ABN or EIN, a business registration number, or limited identity documents.

Data, Diagnostic and Login Information

Using CrevoPartners Services, you may create, upload, store and share information such as company descriptions, customer lists, email addresses, logos, photos, custom email content, user email IDs, and files. We refer to this content as Data. Data is stored and maintained in systems operated by CrevoPartners or by our service providers on our behalf.

If you run into technical errors when using the Services, CrevoPartners may request your permission to obtain a crash report or logs Diagnostic Information documenting the error. Diagnostic Information may include your operating system version, hardware type, browser version, device identifiers, time and date of error, and your email address if you provided it to us for support.

To streamline login, certain login information may be saved as cookies or similar files stored locally on your device Login Information. This can include an authentication token, the account you last used, and basic settings that help us remember your preferences.

Analytics Information and website navigational information

As you navigate CrevoPartners website and use the Services, CrevoPartners may collect information through commonly used tools such as cookies, pixels, tags and web beacons Website Navigational Information. Website Navigational Information includes standard information sent by your browser such as browser type and language, the Internet Protocol IP address, device identifiers, the pages you view, links you click, referring and exit pages, and the date and time of your visit. Collectively, this is Analytics Information.

Third party vendors, including Google, use cookies to serve ads based on a users prior visits to your website or other websites. Google’s use of advertising cookies enables Google and its partners to serve ads to your users based on their visit to your sites and or other sites on the Internet. Users may opt out of personalized advertising by visiting Ads Settings or by visiting www.aboutads.info.

You can control cookies through your browser settings. If you disable cookies, some features of the Services may not function correctly.

Geo Location Information

CrevoPartners does not collect real time geo location data at this time. If we introduce features that require location, we will request your explicit consent before collecting such information and will explain how we intend to use it.

Information we receive from other sources

We may receive information about you from third parties. Examples include payment processors, anti fraud partners, analytics providers, advertising networks, identity verification providers, public databases, and social networks when you connect an account. The information we receive may include confirmation that a payment instrument is valid, an updated address, or profile information that you have made public.

How does CrevoPartners use the information it collects

CrevoPartners uses information to provide and operate the Services, to process transactions, to personalize and improve user experience, to provide customer support, to conduct analytics, to communicate with you about updates and marketing where permitted, to maintain the security of the Services, and to comply with legal obligations.

Personal Contact Information

We use Personal Contact Information to register accounts, authenticate users, respond to inquiries, provide onboarding and support, send administrative messages, and communicate about product changes or service notices. With consent where required, we may send marketing communications. Marketing communications comply with the Spam Act 2003 Cth, CAN SPAM in the United States, and GDPR consent or legitimate interests where applicable. You can opt out of marketing at any time by using the unsubscribe link or contacting us.

Billing Information

CrevoPartners does not store raw payment card numbers on its servers. We use a payment provider, Stripe www.stripe.com, to store and process all payment transactions in compliance with PCI DSS. You can read Stripe’s privacy policy on their website. We may store limited billing metadata such as the last four digits of a card, the card brand, the expiration month and year, a billing address, and transaction history for receipts, tax invoices, refunds, and fraud prevention.

Data, Diagnostic Information and Login Information

We use Data solely to deliver and improve the Services for you, to implement features you request, to configure integrations you enable, to provide support, and to maintain reliable operation. We use Diagnostic Information to investigate and resolve technical issues, improve stability, and enhance security. We use Login Information to keep your session secure and to remember your preferences.

Analytics Information

We use Analytics Information in conjunction with analytics services to monitor usage of the Services, to perform technical administration, to increase functionality and user friendliness, to measure and improve performance, to understand feature adoption, and to verify that users have the authorization required for the Services to process requests. Where feasible we use aggregated or de identified analytics.

Automated decision making and profiling

CrevoPartners may use limited automated processing, for example to detect fraudulent sign ups or abusive behavior, to prioritize support requests, or to tailor in product help. These processes do not involve decisions that produce legal effects about you or similarly significant effects without human review. If local law grants you rights related to automated decision making you may contact us to request information or review.

Sharing and disclosure of private information

Third party applications and your use

CrevoPartners provides users with the ability to link to their Data or accounts on third party sites such as Facebook, Google, LinkedIn, Instagram, or other platforms. Linking is at the complete discretion of users. Because of this, CrevoPartners is not responsible or liable for the linking of Data to such third party sites nor for how those sites use or disclose information. You should review the privacy policies of any third party you choose to connect.

Marketing and publicity

Per our terms, you agree to permit CrevoPartners to identify you as a customer and to use your name and or logo on CrevoPartners website and marketing materials. You may request that we stop doing so by contacting [email protected].

Sale of personal information

CrevoPartners does not sell, rent, or trade your personal information. For California specific rights related to sale or sharing under the CCPA or CPRA, see the California section below.

Service providers and business partners

CrevoPartners may use trusted third party companies and individuals to help us provide, analyze, and improve the Services including data hosting, content delivery, maintenance services, database management, web analytics, payment processing, email delivery, identity verification, security, and customer support. These third parties may have access to your information only for the purposes of performing these tasks on our behalf and are obligated by contract to protect the information and to use it only as instructed by CrevoPartners.

If your Services include content creation, lead management, review solicitation, or other optional features that involve contacting your customers, we may share information necessary to perform those features with contracted providers. Those providers are not permitted to use your information for their own marketing.

Non private or non personal information

We may disclose aggregated or de identified information, such as overall usage statistics or performance metrics, that does not identify any individual.

Our use and disclosure of information in special circumstances

We will not disclose personally identifiable information about any individual except as set forth in this Privacy Policy. We may disclose information when we believe in good faith that disclosure is appropriate to comply with laws or legal processes, to cooperate in investigations of fraud or other illegal activity, to enforce our terms of service including investigation of potential violations, to protect our rights or property, or to protect your safety or the safety of others.

We may disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action. If a subpoena seeks information about an identified subscriber or a limited group of subscribers, we will make reasonable business efforts to contact the subscriber or subscribers before providing information, subject to legal and time limitations.

When a user signs up for a co branded version of our Services through links to CrevoPartners.com from our co branded partner’s website, CrevoPartners may share the user’s name, email address, and physical address with the co branded partner to provide enhanced integration between CrevoPartners Services and the partner’s services. If you do not want your information shared with a co branded partner, sign up for CrevoPartners directly through CrevoPartners.com and not through a partner link.

We may disclose information to your agent or legal representative such as the holder of a power of attorney that you grant or a guardian appointed for you.

We share information with companies that provide public relations and marketing services to us for the sole purpose of customizing, measuring, and improving our products, services, and advertising. These companies are contractually obligated to protect your information and are prohibited from using your information for any other purpose.

As with any business, it is possible that in the future CrevoPartners could merge with or be acquired by another company. If such a transaction occurs, the successor company would have access to the information maintained by CrevoPartners, including customer account information, and would continue to be bound by this Privacy Policy until it is amended.

We may share your information with our parent, subsidiaries, and joint ventures to help coordinate the services we provide to you, enforce our terms and conditions, and promote trust and safety.

International transfers and data location

We collect, store, and process information on servers located in the United States and in other countries where CrevoPartners or its service providers operate including Australia and the European Union. Due to the nature of the Internet, your information may transit through other countries while in motion.

When we transfer personal information internationally, we take reasonable steps to ensure an equivalent level of protection. These steps may include contractual safeguards with recipients and adherence to recognized transfer mechanisms where available. For Australian residents, we take reasonable steps to ensure overseas recipients handle personal information in accordance with the APPs. For EU and UK residents, we rely on appropriate safeguards consistent with GDPR.

Data retention and deletion

We retain your information for as long as your account is active or as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your information to provide the Services, you may request deletion through CrevoPartners customer care. When your account is deleted, your Data will no longer be available in active systems. There may be a delay before Data is removed from backups, and residual copies may persist for a limited time in secure backup archives.

Your privacy choices and controls

You can access, correct, or update certain account information through your account settings. You can control marketing emails by using the unsubscribe link or contacting us at [email protected]. You can control cookies through your browser settings. You can enable or disable third party integrations from within the Services.

If you connect third party accounts to the Services, you can disconnect them at any time. Disconnecting may not remove historical data that was already imported into the Services, but it will stop new data from flowing.

Rights by region

Australia

Under the Privacy Act 1988 Cth and the APPs, you have the right to request access to personal information that we hold about you and to request correction if the information is inaccurate, out of date, incomplete, irrelevant, or misleading. You also have the right to make a privacy complaint. We will respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner OAIC at www.oaic.gov.au.

European Union and United Kingdom GDPR

If you reside in the European Union, the United Kingdom, Lichtenstein, Norway, Iceland, or Switzerland, you may have additional rights with respect to your personal data Personal Data under the GDPR. These rights include the right to request access, rectification, erasure, restriction of processing, and data portability, and the right to object to processing. Where we rely on consent, you may withdraw it at any time. Requests must be put in writing to [email protected]. You also have the right to lodge a complaint with your local data protection authority.

Legal bases for processing under GDPR

We process Personal Data on the following legal bases

Consent for optional features, marketing, and certain cookies.

Contract when we provide the Services you request and to take steps at your request prior to entering into a contract.

Legitimate interests to operate, secure, and improve our Services, to prevent fraud, and to analyze usage, balanced against your rights.

Legal obligation where we must comply with laws such as tax and accounting rules.

We do not perform automated decision making that produces legal effects about you or similarly significant effects without human involvement.

United States including California CCPA

If you are a California resident, you have rights under the CCPA as amended by the CPRA. These include the right to know categories and specific pieces of personal information collected about you, the right to delete personal information subject to certain exceptions, the right to correct inaccurate personal information, the right to limit the use and disclosure of sensitive personal information where applicable, and the right to opt out of sale or sharing of personal information as defined by California law.

CrevoPartners does not sell personal information as that term is defined by the CCPA. If we ever engage in activities that qualify as sharing for cross context behavioral advertising, you will have the right to opt out. To exercise your rights, email [email protected] with the subject CCPA Request and include sufficient information to verify your identity. You may use an authorized agent to submit a request on your behalf if you provide the agent with written permission and if we can verify your identity. We will not discriminate against you for exercising your rights.

Residents of other United States states with comprehensive privacy laws may have similar rights. You can contact us using the details below to exercise those rights.

Children’s privacy

The Services are not directed to children under 13 years of age and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information. If you are a resident of a region with a higher age of consent for online services, we follow the higher age as required.

Security

CrevoPartners takes reasonable and appropriate administrative, technical, and physical measures to protect information against loss, misuse, unauthorized access, disclosure, alteration, and destruction. Examples include encryption in transit, hardened cloud infrastructure, access controls, regular backups, and vulnerability management. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a data incident that affects your information, we will notify you in accordance with applicable laws and our incident response procedures.

Cookies and tracking technologies

Cookies and similar technologies help CrevoPartners authenticate users, maintain sessions, remember settings, analyze site traffic, and deliver content. You can manage cookie preferences in your browser. Some cookies are essential to the Services. Analytics and advertising cookies are optional in certain jurisdictions and may require consent.

We do not currently respond to Do Not Track signals because there is no common industry standard for compliance. You can use the preference mechanisms described in this Policy to control certain tracking.

Community features

Our Services may include publicly accessible community features such as blogs, forums, and wikis. Any information you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account.

Data subject or consumer request process

To exercise your rights, contact [email protected] with a clear description of your request and information that allows us to verify your identity. If you are making a request on behalf of another individual, include proof of authorization. We may need to contact you for additional information to verify your identity. We will respond within the timeframes required by law.

If you are located in Virginia or a similar jurisdiction that provides an appeal process, and we deny your request, you may appeal by replying to our decision email with the subject line Appeal. If you remain unsatisfied, you may contact your state attorney general or data protection authority.

Third party links and services

The Services may contain links to third party websites and services. CrevoPartners is not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of every site you visit and every service you connect.

Changes to this Privacy Policy

If we decide to make material changes to this Privacy Policy, we will notify you by email through the primary email address specified in your account and or post the changes on this Privacy Policy page prior to the changes taking effect. You are responsible for ensuring we have an up to date active and deliverable email address for you. You are also responsible for regularly reviewing this Privacy Policy and related documents. We reserve the right to modify this Privacy Policy at any time. No amendment to or modification of this Policy will be binding unless in writing and signed by a duly authorized representative of CrevoPartners, or posted to the site by a duly authorized representative of CrevoPartners.

In the event that CrevoPartners goes through a business transition such as a merger, an acquisition by another company, or a sale of a portion of its assets, users personally identifiable information will in most instances be part of the assets transferred. Users will be notified via prominent notice on the site for 30 days after a change of ownership or control of their personally identifiable information. If personal information will be used in a manner different from that stated at the time of collection, users will be given a choice consistent with the notification of changes section.

Contact, complaints, and how to reach us

If you have questions about this Privacy Policy or our data practices, or if you wish to make a request or complaint, please contact us at [email protected], or by U.S. mail at the address below

CrevoPartners, LLC.

Attn: Privacy Officer

60 Macdonald Drive

Narangba, QLD

For Australian privacy inquiries you may use the same contact details above. If you are not satisfied with our response you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

GDPR supplemental information for EU and UK residents

Controller

For the Services, CrevoPartners is the controller of your Personal Data unless CrevoPartners acts as a processor on behalf of a business customer who is the controller. When CrevoPartners processes Personal Data on behalf of a customer, the customer’s privacy policy governs and this Policy acts as a processor disclosure.

Categories of Personal Data

Identification and contact data such as name, email address, telephone number, company name, and address.

Commercial data such as subscription level, transaction history, invoices, and support interactions.

Device and technical data such as IP address, device identifiers, browser version, operating system, and diagnostic logs.

Usage data such as pages viewed, features used, settings, and clickstream information.

Marketing and communications preferences.

User generated content you upload through the Services.

Purposes and legal bases

Provide and operate the Services contract.

Customer support and incident response contract and legitimate interests.

Billing and account management contract and legal obligation.

Security and fraud prevention legitimate interests and legal obligation.

Service improvement and analytics legitimate interests.

Marketing communications consent or legitimate interests with opt out.

Recipients

Service providers acting under instruction from CrevoPartners for hosting, storage, analytics, communications, payments, support, and security. Professional advisers, auditors, insurers, and government authorities when required by law.

International transfers

Where Personal Data is transferred outside the EU or UK, CrevoPartners uses appropriate safeguards consistent with GDPR. This may include standard contractual clauses and additional measures as needed.

Retention

We retain Personal Data for the duration of the customer relationship and for a period thereafter as required for compliance with legal obligations, to resolve disputes, and to enforce agreements. Specific retention periods vary by data category and context.

Your rights

You have the rights described above in the GDPR section. To exercise rights, email [email protected].

California privacy notice CCPA

Categories of personal information collected

Identifiers such as name, email address, postal address, IP address, device identifiers.

Customer records information such as billing name and address.

Commercial information such as products or services purchased and transaction history.

Internet or network activity such as browsing history on our site, interactions with our pages, and usage data.

Geolocation data at a general level derived from IP address.

Inferences drawn from the above to create a profile for service personalization.

Sources

Directly from you, automatically from your device, and from service providers and partners.

Purposes

As described above in the section on how we use information.

Sharing, sale, and sensitive information

CrevoPartners does not sell personal information. CrevoPartners does not share personal information for cross context behavioral advertising at this time. If that changes, we will provide a right to opt out. We do not collect sensitive personal information except for limited identity verification when required by law. We do not use or disclose sensitive personal information for purposes that require a right to limit.

Your CCPA rights and how to exercise them

Right to know, right to delete, right to correct, right to non discrimination, and right to opt out of sale or sharing if applicable. Submit requests by emailing [email protected] with CCPA Request in the subject line. We will verify your request using information associated with your account, which may include your email address and a recent transaction. You may use an authorized agent with written authorization and subject to our verification procedures.

Additional disclosures for other United States state laws

Residents of states with comprehensive privacy laws such as Virginia, Colorado, Connecticut, and Utah may have similar rights. You may submit requests using the same methods described above. Where an appeal right is provided by law, you may appeal a decision by replying to our response with the word Appeal. If you remain unsatisfied, you may contact your state attorney general.

Definitions

Personal Information or Personal Data means information that identifies, relates to, describes, or could reasonably be linked with an identified or identifiable individual.

Data means content that you or your users upload or create through the Services.

Services means the services, software, websites, applications, and related offerings provided by CrevoPartners.

Processing means any operation performed on information including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, alignment, restriction, erasure, or destruction.

Controller and Processor have the meanings given in GDPR.